Contact Us

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300 Campbell Avenue
Junction Triangle, ON, M6P 3V6

6473524253

Hale Coffee is a Toronto based specialty coffee micro roaster.

We source the highest quality coffee beans from around the world (our team physically travels to specialty coffee farms in countries around the equator belt such as Nicaragua, Brazil, Guatemala, Colombia, Costa Rica, Ethiopia etc..) and bring back the green coffee beans for roasting here at 1485 DuPont Street (The Junction Triangle).

We then package the coffees into bags that are shipped out (we personally deliver and do not rely on a third party courier) the coffee to your cafe, bakery or restaurant. 

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Privacy

Hale Coffee Company is committed to protecting its website user’s privacy at all times.

What information do we collect and how do we use it?

We do not collect any personally identifiable information from people unless they provide it to us knowingly and voluntarily.

Upon placing an order, we ask you for some personal information such as your name, email, physical address, billing address, and phone number. We use this information to provide you with the products and services you requested, and as described in this policy. We use your email internally to post you with order details, tracking, or confirmation. We may also contact you by email every now and then to update you on our news and offers unless you specifically ask us not to do so by email. We may also contact gift recipients for news updates unless they ask us not to do so by email.

As with other websites, we store log files on our server that save details such as visitor’s IP address, browser type, mobile application, visited pages and time of visit. This will help us crunch some number to trend our site use, and to

We may disclose your personally identifiable information in case it is required by the law. In the event of merger, consolidation, or sale (wholly or partially) of our company or its assets, personal information collected can be transferred or shared with the new owner(s).

 

Credit Card Information and Processing

All credit card payments are handled by a secure third party processor used by thousands of people and businesses around the world that is PCI Service Provider Level 1 certified - one of the most stringent levels of secure certifications. We do not store or hold any payment-related information such as credit card numbers or expiry dates, we only keep record that the transaction took place.

 

Cookies

Cookies are used to allow us to identify new visitors from returning ones. If you disable cookies from your browser, the site may not be able to provide entire functionality.

 

Security

We maintain physical and technical security measures that ensure the safety of your personal information from accidental or unlawful disclosure or use.

 

Mailing Lists

If you wish to receive our promotional emails, please let us know through khaled@halecoffee.com and we will add your email address to our mailing lists. If you do not wish to receive our cool emails anymore (who would do that!), please let us know by sending us an email at khaled@halecoffee.com and we will make sure to take your email address out of all of our mailing lists.

 

Policy Changes

We reserve the right to update this policy as and when needed. We encourage you to visit this page to check for updated policies.